InforME Past Newsletters

InforME Subscriber Newsletter

www.informe.org 3rd Quarter, 2003
Subscriber Services

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Billing Reminder:

It is important when remitting payment for subscriber services that you mail your payment to the Maine Account Deposits address located on the right-hand side of your invoice, opposite your billing address. By mailing your payment to the correct address your account will be credited properly.

Live Help …. ask us now!

Need immediate response? InforME is delighted to offer Live Help from Maine.gov. A new, live chat service connects you to an InforME Customer Service Representative immediately so that you can get your question answered without a wait. With Live Help, you will be instantly “pushed” to the website where your answer can be found. What’s more, you can print your user session to refer to at a later date. Instead of waiting for an email response, click on the Live Help button on the State of Maine website, Maine.gov!
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Need to Contact InforME?

When contacting our staff either by email or telephone, please include the following information so that we can service you quickly and efficiently:

  • Company Name
  • Account Number
  • User I.D./Password
  • Email Address
  • Phone Number

Technical Support:

Have you received an error message when accessing UCC or Corporate records? Our Customer Service Department has compiled a list of common error messages and their solutions.
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Security Reminder Recommendations:

Find out how you can get the most benefit from your subscription account.
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Speaker Opportunity:

Need a speaker or presenter at your next Association or Rotary Club meeting? A staff member of InforME would be delighted to give a presentation on electronic government services. To request a speaker, please call our toll-free number at 1-877-212-6500 and press 4 for our marketing department.

Highlighted Websites and Online Services:

Find out what’s new in state government

Enter the Maine.gov Fall Photo Contest

Sign up for the national “Do Not Call” list

State Park and Historic Site Search

View a list of Maine’s summer fairs and festivals

Business Answers

New!

Business Licensing AssistantThe Department of Economic and Community development is delighted to be offering the online Business Answers program! The “one-stop shopping” feature allows an individual to find everything they need to start a business with a simple click of the mouse thus eliminating the need to visit or call multiple state agencies

Through a series of questions asked by a virtual “Business Licensing Assistant,” potential entrepreneurs drill down to specific registrations and permit forms required to operate a specific type of business in the State of Maine. Visitors will also find other useful business start-up resources as well, including relevant information, helpful publications, and answers to frequently asked questions.
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Public Criminal Records:

New!

The State Bureau of Investigations, with the collaboration of the Department of Public Safety, has placed Public Criminal Record Requests online! As a subscriber, you may request an individual’s criminal record by simply entering their first name, last name and date of birth. You may request that the results be sent to you via email or through postal mail and the results may be returned within two hours. If a record has not yet been added to the system, this request may require manual intervention and could take up to 12 weeks.

Because you are a subscriber you are able to check the status of your requests and view submitted requests for up to 30 days by selecting View Past Request and Billing Information on the Subscriber Account Management webpage. For Maine Subscribers the fee is $15.00 per request and for out-of-state subscribers the fee is $25.00 per request.
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MyMaine.gov and You!

You are important to us. That is why we’re offering you a customizable option to make interacting with your government as easy as possible. Using MyMaine.gov, you can now customize your homepage to best serve you. In just a few easy steps, you may post your most frequently visited eGov services links, create government and personal reminders, get an up to date weather report, request email notifications when specific web pages change or are updated, receive press releases from one or multiple state agencies or offices, receive reminders when new eGov services launch, and establish a home page with the layout, color and format that is most pleasing to you.

The bottom line is that government information and services should be readily accessible and easy to remember. Using Internet technology, these things are now possible.
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Interactive Corporate Services:

New Feature!

Interactive Corporate Services has a new look. You now need only to visit one web page to search and download corporate filings, file online annual reports, create a preprinted annual report and find related services.
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